Privacy Policy

Last updated 5 November 2026

This privacy policy explains what information Smackneck Studios ("we", "us") collects, how we use it, who we share it with, and the choices you have. It covers this website (smackneckstudios.com) and our games:

• Battlecade
• Delta Bullet
• Orb Arena
• Ball Sort (Android)

If a game's store page links here, this is that game's privacy policy.

Who we are

Smackneck Studios is a two-person independent game studio. Smackneck Studios operates in North Carolina and complies with NC Law.

Privacy questions and requests: support@smackneckstudios.com

The short version

• This website doesn't use cookies, analytics or advertising trackers.
• We only get personal information from you when you choose to send it, for example by emailing us.
• We don't sell your personal information.
• You can ask us to see or delete any information we hold about you at any time.

Information collected by this website

Messages you send us. If you use the contact form, it opens your own email app with your name, email address and message filled in, and you send it from there. If you email us directly, we receive whatever you include. We use this only to reply to you.

Server logs. Like nearly every website, our web host automatically records basic technical details when pages are requested: IP address, browser type, the page requested, and the time. We don't use these to identify anyone. They're kept by our host for security and troubleshooting. Our web host (Vultr, Namecheap) has their own policies as well.

Embedded videos. Some pages show YouTube videos. These use YouTube's privacy-enhanced mode, so YouTube doesn't store information about you unless you play the video. Once you press play, YouTube's own privacy policy applies.

Downloads. When you download a demo or file, the only record is the normal server log above.

Information collected by our games

Battlecade

Battlecade is an online multiplayer game and thus collected various information for our match-making system and even our login systems. These incluce..

• Username/Display Name
• Game Data (Matches played, Ranks, Items collected, stats)
• Device Info, IP information, Crash Data
• Player Reports from the ingame-chat

Delta Bullet

Delta Bullet does not collect user info. However, the user may connect through our 'Smacknet' online system which would collect/use

• Device Info, IP information, Crash Data
• Username/Display Name
• Player Reports from the ingame-chat

Orb Arena

Orb Arena does not collect or send any personal information.

Ball Sort

Ball Sort is a free mobile game for Android. It has no account of its own and doesn't send anything to our servers. Your levels, coins, stars, items and settings are saved only on your device.

• Ads. Ball Sort shows ads through the Yodo1 MAS platform, which works with third-party ad networks (such as Google AdMob). To show and measure ads, and to prevent ad fraud, these companies collect information from your device, such as your device's advertising ID, device model and operating system, IP address (which gives an approximate location), and how you interact with ads. Where the law requires it (for example in the UK and EU), the game asks for your consent before ads can be personalized, and you can change your choice later. You can also reset or delete your advertising ID in your Android settings. See Yodo1's privacy policy.
• Purchases. In-app purchases, such as "Remove Ads" and coin packs, are handled by Google Play. We receive a confirmation of the purchase, not your payment details.
• Leaderboards. If you sign in with Google Play Games, your Play Games profile name, avatar and scores are shared with Google and shown to other players on the game's leaderboards. Signing in is optional. Google Play Games is covered by Google's privacy policy.
• Crash reports. If Google Play collects crash reports from your device, we can see them in the Play Console. They don't include your name.

We don't see or keep any of the information the ad networks, Google Play or Google Play Games collect. To have it deleted, use the choices those companies provide.

Third-party services

Some features rely on services run by other companies, which handle data under their own privacy policies.

• Google privacy policy
• Steam privacy policy
• Yodo1

How we use information

We use information only to:

• run the games and their online features (matchmaking, saving progress, rankings)
• fix bugs and crashes and keep the games fair and secure (for example, dealing with cheating or abuse)
• reply to messages and support requests

We don't sell personal information, and we don't use it for targeted advertising ourselves. Ball Sort shows ads from third-party ad networks, which may personalize ads if you allow it, as described above.

Who we share information with

We only share information:

• with the service providers listed above, so they can run the features they provide for us
• if the law requires it, or to protect players and our games from fraud, cheating or abuse
• with a buyer or successor, if the studio or a game is ever sold or transferred, under the same protections as this policy

How we keep information secure

We take reasonable steps to protect the information we hold. Data sent between our games and our servers is encrypted in transit (HTTPS/TLS), access to it is limited to the two of us, and we only keep what we need. No system is perfectly secure, but we'll tell affected players if we ever learn of a breach that affects them.

How long we keep information

• Emails and support messages: kept as long as needed to help you, then deleted within 12 months.
• Game account and progress data: kept while your account exists. Deleted within 30 days of you asking us to delete it.
• Server logs: kept by our web host for its standard period.
• Some records may be kept longer where we must for security, fraud prevention (such as cheat bans) or legal reasons, and only for as long as that need lasts.

Deleting your data

You can ask us to delete your game account and the data linked to it at any time:

1. Email support@smackneckstudios.com with the subject Delete my data.
2. Tell us which game it's for and your username or player ID, so we can find your data. (Ball Sort keeps nothing on our servers. Uninstalling it, or clearing its data, deletes your progress.)
3. We'll confirm it's your account, then delete it within 30 days and email you when it's done.

You can also ask for a copy of your data, or ask us to correct it, the same way.

Children

Our games are not directed at children under 13, and we don't knowingly collect personal information from them. If you believe a child has sent us information, contact us and we'll delete it.

Your rights

Depending on where you live (for example under the GDPR in the UK and EU, or the CCPA in California), you may have the right to access, correct, delete or move your personal information, and to object to or limit how we use it. To use any of these rights, email us. You can also complain to your local data protection authority.

Changes to this policy

If we change this policy, we'll update it here and change the "Last updated" date at the top. If the changes are significant, we'll also post about them in our news.

Contact

Smackneck Studios
Email: support@smackneckstudios.com